Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,254 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

2,254 services

101 Brook Street

Erith, DA8
Requires improvement
Residential
Rated 2 years agocare home

12 Collett Close

Stourbridge, DY8
Requires improvement
Residential
Rated 4 years agocare home

1 & 2 Flax Cottages

Choppington, NE62
Requires improvement
Residential
Rated 11 months agocare home

159 Wensley Road

Reading, RG1
Requires improvement
Residential
Rated 4 years agocare home

16 King Street

Manchester, M26
Requires improvement
Residential
Rated 9 months agocare home

17 York Avenue

Manchester, M25
Requires improvement
Residential
Rated 4 years agocare home

1 Hill Close

Pontefract, WF8
Requires improvement
Residential
Rated 2 years agocare home

207 Goodmayes Lane

Ilford, IG3
Requires improvement
ResidentialDementia
Rated 3 years agocare home

21 Lucerne Road

Thornton Heath, CR7
Requires improvement
ResidentialDementia
Rated 2 years agocare home

22 Argyll Street

Ryde, PO33
Requires improvement
Residential
Rated 3 years agocare home

22 Woodlands Road

Reading, RG4
Requires improvement
Residential
Rated 2 years agocare home

23/23a The Avenue

Northampton, NN1
Requires improvement
Residential
Rated 15 months agocare home

244 Wootton Road

Kings Lynn, PE30
Requires improvement
Residential
Rated 3 months agocare home

25 Welby Close

Maidenhead, SL6
Requires improvement
Residential
Rated 6 years agocare home

280-282 Wells Road

Nottingham, NG3
Requires improvement
Residential
Rated 20 months agocare home

2 Hill Close

Pontefract, WF8
Requires improvement
Residential
Rated 2 years agocare home

42 Beeston Drive

Winsford, CW7
Requires improvement
Residential
Rated 22 months agocare home

42 Twyford Gardens

Worthing, BN13
Requires improvement
Residential
Rated 5 months agocare home

43 Station Road

Staines, TW19
Requires improvement
Residential
Rated 3 months agocare home

44 Albion Road

Sutton, SM2
Requires improvement
Residential
Rated 3 months agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works