Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Outreach Community and Residential Services

17 York Avenue

17 York Avenue, Prestwich, Manchester, M25 0FZ

Requires improvementpublished 30 June 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on 17 York Avenue on 30 June 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of 17 York Avenue

3 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. June 2022Requires improvementcurrent ratingdown from Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. March 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. August 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. January 2020

    Registered with the Care Quality Commission on 2 January 2020.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Outreach Community and Residential Services

1 other service on the CQC register. A pattern across a group tells you more than one report.

Nearby

Other care homes near Manchester

All in Bury

Homeleigh

Manchester, M8 · 1.0 km
Requires improvement
Residential
Rated 21 months agocare home

Israel Sieff Court

Manchester, M8 · 1.1 km
Good
ResidentialDementia
Rated 7 years agocare home