CQC rating
Rated Requires improvement
2,254 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.
The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.
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What Requires improvement means for your family
Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.
The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.
A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.
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