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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,254 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

2,254 services

45 Hall Green Road

West Bromwich, B71
Requires improvement
Residential
Rated 7 years agocare home

50 Burton Road

Burton-on-Trent, DE14
Requires improvement
Residential
Rated 5 years agocare home

60 Cobham Road

Leatherhead, KT22
Requires improvement
Residential
Rated 3 years agocare home

694 Pinner Road

Pinner, HA5
Requires improvement
Residential
Rated 12 months agocare home

Aarondale Care Home

Chorley, PR7
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Abbeyfield House

Gatley, SK8
Requires improvement
NursingDementia
Rated 2 years agoReport explained

Abbeywood House

Torquay, TQ1
Requires improvement
ResidentialDementia
Rated 2 years agocare home

Abbot Care Home

Harlow, CM18
Requires improvement
NursingDementia
Rated 2 years agocare home

Aberdeen House

Oakham, LE15
Requires improvement
Residential
Rated 5 years agocare home

Abiden Care Home

Burnley, BB11
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Abuv & Beyond

Heckmondwike, WF16
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Acacia Lodge

London, N12
Requires improvement
ResidentialDementia
Rated 21 months agocare home

Acorn Care Home

Birmingham, B20
Requires improvement
NursingDementia
Rated 15 months agocare home

Acorn Hove

Hove, BN3
Requires improvement
ResidentialDementia
Rated 3 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works