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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

283 services in East of England

St Leonards Court

Mundford, IP26
Requires improvement
ResidentialDementia
Rated 4 years agocare home

St Mary's House

Bungay, NR35
Requires improvement
ResidentialDementia
Rated 3 years agocare home

St Peter's House

Bury St Edmunds, IP33
Requires improvement
ResidentialDementia
Rated 19 months agoReport explained

Stradbroke Court

Lowestoft, NR33
Requires improvement
ResidentialDementia
Rated 20 months agoReport explained

Sunnyside

Great Yarmouth, NR29
Requires improvement
Residential
Rated 5 years agocare home

Talbot House

Luton, LU3
Requires improvement
Residential
Rated 3 years agocare home

Tallis House

Waltham Abbey, EN9
Requires improvement
ResidentialDementia
Rated 3 years agocare home

The Aylsham Manor

Norwich, NR11
Requires improvement
ResidentialDementia
Rated 3 years agocare home

The Burrows

Cromer, NR27
Requires improvement
Residential
Rated 4 years agocare home

The Chadwick

Hoddesdon, EN11
Requires improvement
ResidentialDementia
Rated 5 years agocare home

The Croft

Diss, IP22
Requires improvement
Residential
Rated 3 years agocare home

The Crown

Bedford, MK42
Requires improvement
Residential
Rated 5 months agoReport explained
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works