CQC report explained · a residential care home, run by St Marks Care Home

St Marks Residential Care Home

38-40 Wellesley Road, Clacton-on-Sea, CO15 3PW

Requires improvementpublished 10 June 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Requires improvement; Are people treated with kindness and dignity?
Responsive?: Requires improvement; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on St Marks Residential Care Home on 10 June 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of St Marks Residential Care Home

10 rated inspections over 7 years: the service has held its Requires improvement rating throughout.

June 2023Requires improvementcurrent ratingstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
January 2023Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
We are reading this report · the original is on cqc.org.uk
June 2022Inadequatestayed Inadequate
Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
Read this report on cqc.org.uk
August 2021Inadequatedown from Requires improvement
Safe: InadequateWell-led: Inadequate
Read this report on cqc.org.uk
December 2019Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
October 2018Requires improvementup from Inadequate
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
May 2018Inadequatestayed Inadequate
Safe: InadequateWell-led: Inadequate
Read this report on cqc.org.uk
February 2018Inadequatedown from Requires improvement
Safe: InadequateEffective: InadequateWell-led: Inadequate
Read this report on cqc.org.uk
June 2017Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
May 2016Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
August 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 14 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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