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CQC report explained · a residential care home, run by Mrs Jennifer Grego

Sunnyside

12 Damgate Lane, Martham, Great Yarmouth, NR29 4PZ

Requires improvementpublished 22 October 2020, 5 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Sunnyside on 22 October 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Sunnyside

3 rated inspections over 4 years: the service has slipped, from Good to Requires improvement.

  1. October 2020Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. October 2019Inadequatedown from Good
    Safe: InadequateEffective: InadequateWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  3. January 2017Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. July 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. October 2013

    Registered with the Care Quality Commission on 24 October 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Mrs Jennifer Grego

5 other services on the CQC register. A pattern across a group tells you more than one report.

Honeysuckle Cottage

Norwich, NR12
Requires improvement
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Rated 2 years agoReport explained

Amethyst Lodge

Great Yarmouth, NR31
Requires improvement
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Rated 3 years agocare home

Newhaven

Northrepps, NR27
Requires improvement
Residential
Rated 3 years agocare home

Rosedale House

Cromer, NR27
Requires improvement
Residential
Rated 3 years agocare home

Sapphire House

Great Yarmouth, NR31
Good
Residential
Rated 13 months agocare home
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