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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

283 services in East of England

Cromwell House

Norwich, NR1
Requires improvement
Residential
Rated 2 years agoReport explained

Crossbrook Court

Cheshunt, EN8
Requires improvement
Residential
Rated 3 years agocare home

Crossfields Lodge

Halstead, CO9
Requires improvement
Residential
Rated 3 years agocare home

St Annes Care Home

Luton, LU3
Requires improvement
ResidentialDementia
Rated 18 months agocare home

Decoy Farm

Great Yarmouth, NR31
Requires improvement
Nursing
Rated 3 years agocare home

Delph House

Wisbech, PE14
Requires improvement
ResidentialDementia
Rated 2 years agoReport explained

Downham Grange

Downham Market, PE38
Requires improvement
NursingDementia
Rated 13 months agoReport explained

Driftwood House

Hunstanton, PE36
Requires improvement
ResidentialDementia
Rated 6 months agocare home

Dukeminster Court

Dunstable, LU5
Requires improvement
ResidentialDementia
Rated 2 years agoReport explained

Eco Nights

Benfleet, SS7
Requires improvement
Residential
Rated 23 months agocare home

Edwardian Care Home

Luton, LU3
Requires improvement
ResidentialDementia
Rated 15 months agocare home

Elgin Rest Home

Westcliff-on-Sea, SS0
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Ellacombe

Norwich, NR1
Requires improvement
ResidentialDementia
Rated 2 years agoReport explained

Elsenham House

Cromer, NR27
Requires improvement
Residential
Rated 10 months agocare home

Colchester

Colchester, CO2
Requires improvement
ResidentialDementia
Rated 18 months agoReport explained

Estherene House

Lowestoft, NR33
Requires improvement
ResidentialDementia
Rated 13 months agocare home

Evelyn May House

Basildon, SS16
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Faro Lodge

Kings Lynn, PE30
Requires improvement
NursingDementia
Rated 5 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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About live-in careHow PrimeCarers works