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CQC report explained · a residential care home, run by Dorrington House

Dorrington House (Watton)

73 Norwich Road, Watton, IP25 6DH

Requires improvementpublished 20 October 2022, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Dorrington House (Watton) on 20 October 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Dorrington House (Watton)

7 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. October 2022Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. June 2022Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  3. July 2021Requires improvementdown from Good
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. October 2019Goodstayed Good
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. November 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  6. October 2015Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. March 2015Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  8. October 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. March 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. January 2011

    Registered with the Care Quality Commission on 4 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Dorrington House

2 other services on the CQC register. A pattern across a group tells you more than one report.

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