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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Independence Matters

Faro Lodge

Galyon Road, Kings Lynn, PE30 3YE

Requires improvementpublished 12 August 2021, 5 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Faro Lodge on 12 August 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Faro Lodge

4 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. August 2021Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. April 2020Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. April 2017Goodstayed Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. April 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. January 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. November 2013

    Registered with the Care Quality Commission on 1 November 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Independence Matters C.I.C.

2 other services on the CQC register. A pattern across a group tells you more than one report.

Pine Lodge

Great Yarmouth, NR29
Good
NursingDementia
Rated 7 years agocare home
Nearby

Other care homes near Kings Lynn

All in Norfolk

244 Wootton Road

Kings Lynn, PE30 · 0.5 km
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The Mallards

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Briar House

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Manton House

King'S Lynn, PE30 · 1.7 km
Requires improvement
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Rated 4 years agocare home