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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

449 services in South East

Highfield

Sevenoaks, TN13
Requires improvement
Residential
Rated 2 years agoReport explained

Highmarket House

Banbury, OX16
Requires improvement
NursingDementia
Rated 12 months agocare home

Highmarket House

Banbury, OX16
Requires improvement
NursingDementia
Rated 12 months agocare home

Homebeech

Bognor Regis, PO21
Requires improvement
NursingDementia
Rated 6 months agocare home

Peacehaven

Peacehaven, BN10
Requires improvement
ResidentialDementia
Rated 18 months agocare home

Homewood

Worthing, BN11
Requires improvement
Residential
Rated 3 years agocare home

Icknield Court

Princes Risborough, HP27
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Inver House

Isle of Wight, PO35
Requires improvement
ResidentialDementia
Rated 13 months agocare home

Jaden House

Southampton, SO40
Requires improvement
Residential
Rated 13 months agoReport explained

Jane House

Crawley, RH10
Requires improvement
Residential
Rated 21 months agocare home

77 Russell Street

Reading, RG1
Requires improvement
Residential
Rated 2 years agoReport explained

Kensington Lodge

Littlehampton, BN16
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Kentwood House

Dartford, DA2
Requires improvement
Nursing
Rated 3 years agocare home

Keyll House

Tadworth, KT20
Requires improvement
Residential
Rated 4 years agocare home

Kingfisher Court

Southampton, SO52
Requires improvement
Nursing
Rated 3 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works