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CQC report explained · a residential care home, run by Kisimul Group

Keyll House

32 The Avenue, Tadworth, KT20 5AT

Requires improvementpublished 21 June 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Keyll House on 21 June 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Keyll House

2 rated inspections over 3 years: the service has slipped, from Good to Requires improvement.

  1. June 2022Requires improvementcurrent ratingdown from Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. September 2019Good
    Safe: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. September 2018

    Registered with the Care Quality Commission on 13 September 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Kisimul Group Limited

20 other services on the CQC register. A pattern across a group tells you more than one report.

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