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CQC report explained · a residential care home, run by Key Change Care

Keychange Charity Alde House

Church Road, Penn, High Wycombe, HP10 8NX

Requires improvementpublished 20 September 2019, 6 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Keychange Charity Alde House. That is usual for a newly registered service.

The story over the years

Every inspection of Keychange Charity Alde House

3 rated inspections over 4 years: the service has slipped, from Good to Requires improvement.

  1. September 2019Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. August 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  3. September 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. April 2024

    Registered with the Care Quality Commission on 23 April 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Keychange Charity

6 other services on the CQC register. A pattern across a group tells you more than one report.

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