Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

283 services in East of England

Feltwell Lodge

Thetford, IP26
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Forest Home

Halstead, CO9
Requires improvement
Residential
Rated 2 years agoReport explained

Foxburrow Grange

Colchester, CO2
Requires improvement
NursingDementia
Rated 2 years agoReport explained

Frank Foster House

Theydon Bois, CM16
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Friars Mead

Kings Langley, WD4
Requires improvement
Residential
Rated 2 months agocare home

Fridhem Rest Home

Kings Lynn, PE31
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Georgina House

Luton, LU3
Requires improvement
Residential
Rated 9 months agoReport explained

Greenbanks

Watford, WD17
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Grovelands Lodge

Wickford, SS12
Requires improvement
Residential
Rated 12 months agoReport explained

Halsey House

Cromer, NR27
Requires improvement
NursingDementia
Rated 3 years agocare home

Halvergate House

North Walsham, NR28
Requires improvement
NursingDementia
Rated 4 years agocare home

Hatfield Manor

Hatfield, AL10
Requires improvement
NursingDementia
Rated 5 months agocare home

Hethersett Hall

Norwich, NR9
Requires improvement
ResidentialDementia
Rated 7 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works