CQC report explained · a residential care home, run by Voyage

60 Cobham Road

Fetcham, Leatherhead, KT22 9JS

Requires improvementpublished 7 June 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on 60 Cobham Road on 7 June 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of 60 Cobham Road

4 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

June 2023Requires improvementcurrent rating
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
March 2021Inspected but not rated
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
March 2019Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
April 2017Goodstayed Good
Effective: Good
Read this report on cqc.org.uk
August 2016Good
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
June 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2010
Registered with the Care Quality Commission on 20 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Voyage 1 Limited

240 other services on the CQC register. A pattern across a group tells you more than one report.