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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

2,265 services

Chance Drive

Smethwick, B66
Requires improvement
Residential
Rated 4 years agocare home

Charing House

Gillingham, ME7
Requires improvement
NursingDementia
Rated 13 months agocare home

Charlton House

London, SE7
Requires improvement
Residential
Rated 4 years agocare home

Charlton Road

London, SE3
Requires improvement
Residential
Rated 3 years agocare home

Charnley House

Hyde, SK14
Requires improvement
ResidentialDementia
Rated 17 months agoReport explained

Charnwood

Wolverhampton, WV3
Requires improvement
ResidentialDementia
Rated 5 years agocare home

Chase Park Neuro Centre

Newcastle upon Tyne, NE16
Requires improvement
NursingDementia
Rated 5 months agoReport explained

Chaseways

Sawbridgeworth, CM21
Requires improvement
Residential
Rated 5 years agocare home

Chaxhill Hall

Nr Westbury-on-Severn, GL14
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Cheney House

Banbury, OX17
Requires improvement
ResidentialDementia
Rated 5 years agocare home

Cherington

Bognor Regis, PO21
Requires improvement
NursingDementia
Rated 7 months agocare home

Cheriton Care Home

Amersham, HP6
Requires improvement
ResidentialDementia
Rated 7 months agocare home

Cherry Garth

Holmer Green, HP15
Requires improvement
ResidentialDementia
Rated 3 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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About live-in careHow PrimeCarers works