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CQC report explained · a residential care home, run by Cognithan

Charlton House

58 Little Heath, London, SE7 8BH

Requires improvementpublished 23 July 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Charlton House on 23 July 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Charlton House

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. July 2022Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. March 2021

    Registered with the Care Quality Commission on 12 March 2021.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Cognithan Limited

5 other services on the CQC register. A pattern across a group tells you more than one report.

Marvels House

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Mayfield House

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Rated 3 years agocare home

Stuart House

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Good
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Rated 7 years agocare home
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