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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Welltower

Chandlers Ford Care Home

88 Winchester Road, Chandler's Ford, Eastleigh, SO53 2RD

Requires improvementpublished 25 January 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Chandlers Ford Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Chandlers Ford Care Home

7 rated inspections over 8 years: the service has improved, from Inadequate to Requires improvement.

  1. January 2023Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. February 2022Inspected but not rated
    Safe: Inspected but not rated
  3. June 2018Goodstayed Good
    Safe: GoodWell-led: Good
  4. November 2017Goodstayed Good
    Safe: GoodWell-led: Good
  5. June 2016Goodup from Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
  6. July 2015Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. May 2015Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  8. March 2015Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
  9. June 2026

    Registered with the Care Quality Commission on 1 June 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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