CQC report explained · a nursing home, run by Barchester Healthcare

Wykeham House

21 Russells Crescent, Wykeham House, Horley, RH6 7DJ

Requires improvementpublished 22 June 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Wykeham House on 22 June 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Wykeham House

8 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

June 2023Requires improvementcurrent ratingdown from Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
November 2021Goodup from Requires improvement
Safe: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
October 2019Requires improvementdown from Good
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
November 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
June 2017Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
October 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
July 2015Requires improvementstayed Requires improvement
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good
Read this report on cqc.org.uk
February 2015Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Good
Read this report on cqc.org.uk
November 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
April 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
March 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2011
Registered with the Care Quality Commission on 15 February 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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