CQC report explained · a residential care home, run by Ivolve Group

Upfield

1 Upfield, Horley, RH6 7JY

Goodpublished 1 March 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Upfield. That is usual for a newly registered service.

The story over the years

Every inspection of Upfield

Each visit the CQC has published, newest first, back to the day the service was registered.

March 2022Goodcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
December 2022
Registered with the Care Quality Commission on 12 December 2022.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Horley, RH6

Requires improvement

Residential

Horley, RH6 · 0.3 km

Good

Residential

Rated 7 years agocare home