CQC report explained · a residential care home, run by Voyage

Woodrow Cottage

Hill Close, Fair Oak, Eastleigh, SO50 7HJ

Requires improvementpublished 7 March 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Requires improvement; Are people treated with kindness and dignity?
Responsive?: Requires improvement; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Woodrow Cottage on 7 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Woodrow Cottage

4 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

March 2023Requires improvementcurrent ratingstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
September 2022Requires improvementdown from Good
Safe: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
July 2019Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good
Read this report on cqc.org.uk
October 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
July 2014
Registered with the Care Quality Commission on 7 July 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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240 other services on the CQC register. A pattern across a group tells you more than one report.