CQC report explained · a residential care home, run by Voyage

Southview

34 Yew Tree Close, Fair Oak, Eastleigh, SO50 7GP

Goodpublished 11 May 2019, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Outstanding; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Southview on 11 May 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Southview

2 rated inspections over 3 years: the service has held its Good rating throughout.

May 2019Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
June 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
July 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2010
Registered with the Care Quality Commission on 20 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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