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CQC report explained · a nursing home, run by Runwood

The Mill House

Mill Road, Horstead, Norwich, NR12 7AT

Requires improvementpublished 11 July 2025, 13 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC published its most recent report on The Mill House on 4 September 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of The Mill House

3 rated inspections over 3 years: the service has held its Good rating throughout.

  1. September 2019Goodcurrent ratingup from Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. February 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  3. August 2016Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. January 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. October 2012

    Registered with the Care Quality Commission on 8 October 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Runwood Homes Limited

56 other services on the CQC register. A pattern across a group tells you more than one report.

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Highview Lodge

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Rated 13 months agoReport explained

Maun View

Mansfield, NG19
Good
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Rated 18 months agoReport explained
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