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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Eleanor Healthcare Group

Pine Lodge Care Home

26-32, Key Street, Sittingbourne, ME10 1YU

Inadequatepublished 13 October 2025, 10 months ago

Rated Inadequate: inspectors found the service performing badly and the CQC has taken enforcement action.

The report

We have not explained this report yet

The CQC published its most recent report on Pine Lodge Care Home on 24 August 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Pine Lodge Care Home

3 rated inspections over 7 years: the service has slipped, from Requires improvement to Inadequate.

  1. August 2023Inadequatecurrent rating
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    We are reading this report · the original is on cqc.org.uk

  2. November 2020Inspected but not rated
    Safe: Inspected but not rated
  3. August 2017Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. July 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. January 2022

    Registered with the Care Quality Commission on 6 January 2022.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Other services run by Eleanor Nursing and Social Care Limited

7 other services on the CQC register. A pattern across a group tells you more than one report.

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