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CQC report explained · a residential care home, run by Insight Specialist Behavioural Service

Insight SBS ltd 201 London Road

201 London Road, Sittingbourne, ME10 1PA

Outstandingpublished 11 July 2018, 8 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Outstanding
Are people treated with kindness and dignity?
Responsive?
Outstanding
Is care built around the person? Care plans, activities, complaints.
Well-led?
Outstanding
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Insight SBS ltd 201 London Road on 11 July 2018. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Insight SBS ltd 201 London Road

2 rated inspections over 3 years: the service has improved, from Good to Outstanding.

  1. July 2018Outstandingcurrent ratingup from Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Outstanding

    We are reading this report · the original is on cqc.org.uk

  2. January 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. June 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  4. May 2013

    Registered with the Care Quality Commission on 22 May 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Insight Specialist Behavioural Service Ltd

7 other services on the CQC register. A pattern across a group tells you more than one report.

23 Oak Avenue

Isle-of-Sheppey, ME12
Good
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Rated 8 years agocare home

Aspley House

Sittingbourne, ME10
Outstanding
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Rated 8 years agocare home

Meadows

Sheerness, ME12
Not yet rated
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Moordean

Sheerness, ME12
Outstanding
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Rated 8 years agocare home
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