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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Optimal Living (Kent)

Hill Farm

15 Keycol Hill, Bobbing, Sittingbourne, ME9 8LZ

Goodpublished 27 April 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Hill Farm on 27 April 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Hill Farm

3 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. April 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. October 2020Inspected but not rated
    Safe: Inspected but not ratedEffective: Inspected but not ratedWell-led: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. February 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. November 2018Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. July 2018

    Registered with the Care Quality Commission on 6 July 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Optimal Living (Kent) Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

Sunnyfields

Sheerness, ME12
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Rated 7 years agocare home
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