Kenbrook
Wembley, HA9
Nursing
Rated 2 years agoReport explained
CQC report explained · a residential care home, run by Methodist Homes
Davids House
Pool Road, Harrow, HA1 3YH
Goodpublished 23 December 2023, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- People were protected from abuse and avoidable harm. Inspectors found suitable risk assessments, enough staff, safe recruitment, safe medicines systems and appropriate infection control.
- Effective?
- Good
- People's needs were assessed and care was delivered effectively. Staff had training and support, people were helped with food and drink, and the home worked with health professionals.
- Caring?
- Good
- This key question was not inspected during this visit.
- Responsive?
- Good
- This key question was not inspected during this visit.
- Well-led?
- Good
- Inspectors found a positive culture, clear management arrangements and effective checks on care quality and safety. People, relatives and staff were asked for their views.
The latest report, explained
What inspectors found, December 2023
Rated Good; inspectors found safe, effective and well-led care, with Caring and Responsive not inspected this time.
This was an unannounced focused inspection on 9 November 2023. Two inspectors and an expert by experience spoke with people, relatives, staff and the manager. They also checked care, medicine, risk, staff and management records.
The home provides nursing and personal care for up to 30 people. There were 27 people living there, most with dementia. Inspectors found people were protected from abuse, medicines were managed safely, staffing and recruitment were suitable, and the environment was maintained.
The home was rated Good overall, with Safe, Effective and Well-led also rated Good. These ratings stayed the same as at the previous inspection in 2017. This inspection did not assess Caring or Responsive, so the overall rating was partly based on earlier ratings.
What inspectors praised
Safe care
Safeguarding concerns were recorded and investigated. Risks were assessed and staff took action to reduce them.
“People were safeguarded from abuse and avoidable harm.” from the report
Medicines
Medicines were stored, administered and recorded safely. Staff had training and regular checks of their competence.
“People were supported to receive their medicines safely.” from the report
Skilled staff
Staff received training, supervision and support to develop the knowledge and skills needed for their roles.
“The service made sure staff had the skills, knowledge and experience to deliver effective care and support.” from the report
Positive culture
Inspectors found good relationships between people and staff. The management team sought views and used audits and meetings to improve care.
“There was a positive and open culture at the service.” from the report
What inspectors were concerned about
Care plans changing system
minorThe home was still moving all care plans to an electronic system. Ask how records are checked during this change.
“The provider was in the process of moving all care plans to an electronic system.” from the report
Survey results not ready
minorA recent survey had been completed, but its outcomes were not available to inspectors at the time of the visit.
“The provider had carried out a recent survey which we saw on the day of our inspection, the outcomes were not yet provided.” from the report
Questions to ask them, based on this report
- 01How far has the move to electronic care plans progressed, and how do you check that information is complete and up to date?
- 02What were the results of the recent survey of people and relatives, and what changes are being made as a result?
- 03How do you currently assess and review whether care is caring and responsive to each person's needs?
- 04What activities and support are available for people living with dementia, and how are their personal interests recorded?
- 05How are relatives involved in care reviews and decisions when a person's needs change?
This was an unannounced focused inspection of Safe, Effective and Well-led only; Caring and Responsive were not inspected during this visit and the overall rating was partly calculated using earlier ratings. This explanation was written from the published report of 23 December 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of Davids House
3 rated inspections over 8 years: the service has held its Good rating throughout.
- December 2023Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- March 2022Inspected but not ratedSafe: Inspected but not rated
- November 2017Goodstayed GoodSafe: GoodEffective: GoodWell-led: Good
- November 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- December 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- October 2012
Report published without a new overall rating.
- December 2011
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 22 December 2010.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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