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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

331 services in West Midlands

Cow Lees Care Home

Bedworth, CV12
Requires improvement
NursingDementia
Rated 13 months agocare home

Creda House

Stafford, ST16
Requires improvement
Residential
Rated 3 years agocare home

Dovedale Court

Wednesbury, WS10
Requires improvement
NursingDementia
Rated 6 years agocare home

Drayton Court

Nuneaton, CV10
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Drovers House

Rugby, CV21
Requires improvement
ResidentialDementia
Rated last monthcare home

Elizabeth House

Solihull, B90
Requires improvement
Residential
Rated 7 months agocare home

Elizabeth House

Stoke-on-Trent, ST9
Requires improvement
ResidentialDementia
Rated 11 months agoReport explained

Elliott House

Birmingham, B38
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Evedale Care Home

Coventry, CV2
Requires improvement
NursingDementia
Rated 3 years agocare home

Far Fillimore Rest Home

Burton-on-Trent, DE13
Requires improvement
ResidentialDementia
Rated 2 years agoReport explained

Faycroft

Telford, TF2
Requires improvement
Residential
Rated 5 years agocare home

Fernhill House

Worcester, WR3
Requires improvement
NursingDementia
Rated 2 years agoReport explained

Gloucester House

Coventry, CV1
Requires improvement
Residential
Rated 5 years agocare home

Glyn House

Stoke-on-Trent, ST11
Requires improvement
Residential
Rated 20 months agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.

Find a private carerHow PrimeCarers works