CQC report explained · a nursing home, run by Welltower

Dovedale Court

Holyhead Road, Wednesbury, WS10 7PZ

Requires improvementpublished 13 November 2019, 6 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Dovedale Court on 13 November 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Dovedale Court

4 rated inspections over 4 years: the service has slipped, from Good to Requires improvement.

November 2019Requires improvementcurrent ratingdown from Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
November 2018Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
September 2017Requires improvementdown from Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
July 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
September 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2011
Registered with the Care Quality Commission on 31 October 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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