Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by CareTech Community Services

Faycroft

New Street, St George's, Telford, TF2 9AP

Requires improvementpublished 7 May 2021, 5 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Faycroft on 30 October 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Faycroft

3 rated inspections over 5 years: the service has slipped, from Good to Requires improvement.

  1. October 2021Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedWell-led: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  2. May 2021Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. April 2019Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. September 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. January 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. December 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. December 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. November 2010

    Registered with the Care Quality Commission on 25 November 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

Same provider

Other services run by CareTech Community Services Limited

20 other services on the CQC register. A pattern across a group tells you more than one report.

196 High Street

Rickmansworth, WD3
Good
Residential
Rated 13 months agoReport explained

19 Wheelwright Road

Birmingham, B24
Requires improvement
Residential
Rated 2 years agoReport explained

Byron Court

Bedford, MK40
Good
Residential
Rated 4 years agocare home

34 Porthill Bank

Newcastle-under-Lyme, ST5
Requires improvement
Residential
Rated 6 years agocare home
Nearby

Other care homes near Telford

St Georges Park

Telford, TF2 · 0.4 km
Good
NursingDementia
Rated 3 years agocare home

Priorslee House

Telford, TF2 · 1.6 km
Not yet rated
ResidentialDementia
Not yet ratedcare home

High Mount

Telford, TF2 · 1.7 km
Good
Residential
Rated 13 months agocare home

Henley House CCT

Telford, TF2 · 1.9 km
Not yet rated
Residential
Not yet ratedcare home