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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

124 services in London

Milverton Road

London, NW6
Requires improvement
Residential
Rated 18 months agocare home

Mountview

Bexleyheath, DA6
Requires improvement
Residential
Rated 9 months agocare home

Peregrine House

London, N15
Requires improvement
Residential
Rated 7 months agocare home

Riverdale Court

Welling, DA16
Requires improvement
ResidentialDementia
Rated 5 years agocare home

27 Bush Hill

London, N21
Requires improvement
Residential
Rated 3 years agocare home

Rosalee House

Ilford, IG1
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Roseacres

London, N20
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Roseneath Avenue

London, N21
Requires improvement
Residential
Rated 2 years agoReport explained

Rosenmanor 1

London, SW16
Requires improvement
Residential
Rated 3 years agocare home

Rosenmanor Limited

Croydon, CR7
Requires improvement
Residential
Rated 2 years agoReport explained

Roy Kinnear House

Twickenham, TW1
Requires improvement
NursingDementia
Rated 12 months agocare home

Sahara Parkside

Barking, IG11
Requires improvement
Residential
Rated 14 months agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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