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CQC report explained · a residential care home, run by Avante Care & Support

Riverdale Court

17 Dovedale Close, Welling, DA16 3BU

Requires improvementpublished 6 August 2021, 5 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Riverdale Court on 6 August 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Riverdale Court

6 rated inspections over 6 years: the service has improved, from Inadequate to Requires improvement.

  1. August 2021Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. January 2021Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. December 2019Goodup from Requires improvement
    Safe: GoodWell-led: Outstanding

    Read this report on cqc.org.uk

  4. November 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. December 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. November 2015Goodup from Inadequate
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  7. April 2015Inadequate
    Safe: InadequateEffective: Requires improvementCaring: InadequateResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. July 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. March 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. April 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. March 2011

    Registered with the Care Quality Commission on 4 March 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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