CQC report explained · a residential care home, run by Priory Group

The Mews

97-99 Main Street, Bramley, Rotherham, S66 2SE

Goodpublished 12 January 2024, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; People were protected from abuse and avoidable harm. Staff understood people's risks, staffing levels were sufficient, medicines were managed safely and minor cleaning concerns were dealt with promptly.
Effective?: Good; This area was not assessed during this focused inspection. Its previous rating was carried forward when calculating the overall rating.
Caring?: Good; This area was not assessed during this focused inspection. Its previous rating was carried forward when calculating the overall rating.
Responsive?: Good; This area was not assessed during this focused inspection. Its previous rating was carried forward when calculating the overall rating.
Well-led?: Good; Inspectors found a positive and open culture, clear management arrangements and audits that identified and addressed issues. People and staff were involved, and staff felt supported.

The latest report, explained

What inspectors found, January 2024

Rated Good; inspectors found safe, well-managed care, with minor cleaning concerns dealt with during the visit.

This was an unannounced focused inspection on 18 December 2023. One inspector and an Expert by Experience spoke with people, relatives and staff, observed care, and checked care, medicine, recruitment and management records.

The home was rated Good for Safe and Well-led. Inspectors found enough staff, safe medicine arrangements, suitable risk management and staff who knew people well. People told inspectors they felt safe and relatives were positive about the care.

Inspectors found some areas that needed cleaning. The provider acted quickly and showed what had been done to put this right. Systems for checking medicines, infection control and the environment were in place, and identified issues were addressed promptly.

This was a focused inspection, so only Safe and Well-led were assessed directly. The ratings for the other areas were carried forward from the previous inspection, which was also rated Good.

What inspectors praised

People felt safe
People appeared relaxed and comfortable with staff. Relatives also told inspectors their family members were kept safe.
“People we spoke with enjoyed living at the home and told us they felt safe.” from the report
Enough suitable staff
Staffing levels matched people's support needs, including one-to-one support during the day and waking staff at night.
“During the day people were supported on a one to one basis, therefore there was enough staff to support people in line with their needs.” from the report
Safe medicines
Medicines were stored appropriately, records were in place and as-needed medicines were given according to people's individual needs.
“People were supported to receive their medicines safely.” from the report
Strong management systems
The home had a clear management structure and audits covering areas such as medicines, infection control and the environment. Issues found through these checks were dealt with in a timely way.
“The provider had a system in place to audit the service and any issues identified were actioned in a timely way.” from the report

What inspectors were concerned about

Some areas needed cleaning
minor
Inspectors found minor infection-control concerns during a tour of the home. The provider took swift action and showed evidence that the concerns had been addressed.
“We carried out a tour of the home with the registered manager and found some areas in need of cleaning.” from the report

Questions to ask them, based on this report

01What checks are now in place to make sure all areas of the home remain clean?
02How are staffing levels decided for each person during the day and at night?
03How do you check that as-needed medicines are given in line with each person's individual needs?
04How are concerns or feedback from relatives recorded and acted on?
05Which ratings were carried forward from the previous inspection, and when will those areas next be reviewed?

This was an unannounced focused inspection of Safe and Well-led only; the other ratings were carried forward from the previous inspection. This explanation was written from the published report of 12 January 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of The Mews

3 rated inspections over 8 years: the service has held its Good rating throughout.

January 2024Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at The Mews →
October 2017Goodstayed Good
Safe: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
October 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
November 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 6 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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