Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Priory Group

Glebe House

7 South Dale, Caistor, Market Rasen, LN7 6LS

Goodpublished 21 December 2023, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
People told inspectors they felt safe. Staff understood people's risks and mental health needs, medicines were managed safely, and staff followed infection prevention practices.
Effective?
Good
This area was not inspected during this visit. The previous rating was used when calculating the overall rating.
Caring?
Good
This area was not inspected during this visit. The previous rating was used when calculating the overall rating.
Responsive?
Good
This area was not inspected during this visit. The previous rating was used when calculating the overall rating.
Well-led?
Good
Inspectors found an open culture, supportive management and robust checks on care quality. People and staff were involved in the running of the home.
The latest report, explained

What inspectors found, December 2023

Glebe House is rated Good; inspectors found safe, well-managed care, but this visit did not review all five areas.

Inspectors made an unannounced focused visit on 23 November 2023. They spoke with five people living at the home, a relative, a visitor, managers and staff. They also reviewed care records, medicine records and management checks.

The home was rated Good for Safe and Well-led. People told inspectors they felt safe. Staff understood people's mental health needs, risks were assessed, medicines were managed safely and infection control practices were followed.

Inspectors found a caring and open culture, with support for people's independence, religious beliefs and daily living skills. Managers used audits, meetings and incident reviews to identify improvements.

This was not a full inspection. The ratings for Effective, Caring and Responsive were not reviewed and were carried forward from the previous comprehensive inspection, which was rated Good in 2018.

What inspectors praised

  • Good safety arrangements

    Risks were assessed and staff knew how to support people when their mental health changed. The home also reviewed incidents and shared learning with staff.

    “Where people had dips in their mental health there was information in their care plans to show what the triggers could be” from the report

  • Medicines managed safely

    Inspectors found that medicines were administered safely. Staff followed professional advice for a person who had difficulty swallowing.

    “Medicines were managed safely and staff followed safe practice when administering medicines.” from the report

  • Support for independence

    The home supported people to build daily living skills and work towards more independent lives. A rehabilitation area and rehabilitation coordinators supported these goals.

    “The service had a rehabilitation area which was set up to help people improve their daily living skills.” from the report

  • Strong management checks

    The manager used audits to look for patterns in accidents and incidents and made changes when needed. Staff said they felt supported and could raise issues.

    “The registered manager undertook robust auditing processes in all aspects of people's care.” from the report
What inspectors were concerned about

Inspectors raised no specific concerns in this report.

Questions to ask them, based on this report
  1. 01How will you recognise and respond if my relative's mental health changes, including their known triggers?
  2. 02What support could my relative receive to build daily living skills and work towards greater independence?
  3. 03How do you make sure learning from incidents or safeguarding events is put into practice?
  4. 04How are the building and shared areas maintained so they can be cleaned effectively?
  5. 05How will you keep me informed if concerns or changes in my relative's care are identified?

This was a focused inspection of Safe and Well-led only; the ratings for Effective, Caring and Responsive were carried over from the previous comprehensive inspection in 2018. This explanation was written from the published report of 21 December 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.

The story over the years

Every inspection of Glebe House

3 rated inspections over 8 years: the service has held its Good rating throughout.

  1. December 2023Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read what inspectors found at Glebe House →

  2. November 2018Goodstayed Good
    Safe: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. May 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. May 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. December 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. February 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. January 2012

    Registered with the Care Quality Commission on 30 January 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Parkcare Homes (No.2) Limited

87 other services on the CQC register. A pattern across a group tells you more than one report.

Stable Cottage

Ross-on-Wye, HR9
Good
Residential
Rated 3 years agoReport explained

Westbury Lodge

Westbury, BA13
Requires improvement
ResidentialDementia
Rated 8 months agoReport explained

Combs Court

Stowmarket, IP14
Good
Residential
Rated 3 years agoReport explained

Roseneath Avenue

London, N21
Requires improvement
Residential
Rated 2 years agoReport explained

Georgina House

Luton, LU3
Requires improvement
Residential
Rated 9 months agoReport explained

Priory Highfields

Burntwood, WS7
Requires improvement
Residential
Rated 2 years agoReport explained
Nearby

Other care homes near Market Rasen

All in Lincolnshire

Waterloo House

Market Rasen, LN8 · 11.8 km
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Glengarriff House

Market Rasen, LN8 · 12.0 km
Good
Residential
Rated 6 years agocare home