Lammas Lodge

• Incident learning

  Managers reviewed incidents promptly and used them to reduce the risk of similar problems happening again.

  “All incidents were reviewed by the registered manager in a timely manner. This meant action was taken without delay, and people were protected from avoidable harm.” from the report

• Suitable staffing

  There were enough trained staff, including one-to-one support when needed. Staff knew people's preferences and interests well.

  “People were supported by kind staff who knew them well.” from the report

• Safe medicines

  Staff were trained and checked as competent. Records showed that medicines used when needed for distress or anxiety were treated as a last resort.

  “records we reviewed demonstrated the use of 'as needed' medicines, for when people experienced distress or anxiety, were used as a last resort.” from the report

• Quality oversight

  The home completed checks on areas such as health and safety, infection control and dignity. It took action after these checks.

  “Audits in areas such as health and safety, infection control and dignity were completed. Action was taken following audits to improve the quality and safety of care.” from the report

Inspectors raised no specific concerns in this report.