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CQC report explained · a residential care home, run by Freeways

Susan Hampshire House

103 Station Road, Yate, BS37 5AE

Goodpublished 20 November 2025, 9 months ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC published its most recent report on Susan Hampshire House on 18 January 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Susan Hampshire House

4 rated inspections over 7 years: the service has held its Requires improvement rating throughout.

  1. January 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. July 2018Goodup from Requires improvement
    Safe: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. July 2017Requires improvementstayed Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. June 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. December 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. February 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. April 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. January 2011

    Registered with the Care Quality Commission on 5 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Freeways

4 other services on the CQC register. A pattern across a group tells you more than one report.

Clevedon House

Weston-super-Mare, BS23
Good
ResidentialDementia
Rated 2 years agocare home

Miller Farm

Weston-super-Mare, BS22
Good
Residential
Rated 6 years agocare home
Nearby

Other care homes near Yate

All in South Gloucestershire

Firgrove House

Bristol, BS37 · 0.6 km
Outstanding
ResidentialDementia
Rated 7 years agocare home

The Meadows

Bristol, BS37 · 0.7 km
Good
ResidentialDementia
Rated 5 months agocare home

Oaktree Care Home

Bristol, BS37 · 1.1 km
Good
NursingDementia
Rated 21 months agocare home

Mayo House

Bristol, BS37 · 1.7 km
Outstanding
Residential
Rated 7 years agocare home