CQC report explained · a residential care home, run by Voyage

Durlands Road

6 Durlands Road, Horndean, PO8 9NT

Goodpublished 10 November 2018, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Durlands Road on 10 November 2018. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Durlands Road

2 rated inspections over 2 years: the service has held its Good rating throughout.

November 2018Goodcurrent ratingstayed Good
Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
June 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
June 2014
Registered with the Care Quality Commission on 18 June 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

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240 other services on the CQC register. A pattern across a group tells you more than one report.