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CQC report explained · a residential care home, run by Anchor

Birkenhead Court

Challis Street, Birkenhead, CH41 7DH

Goodpublished 12 January 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Birkenhead Court on 12 January 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Birkenhead Court

3 rated inspections over 4 years: the service has slipped, from Outstanding to Good.

  1. January 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. November 2021Requires improvement
    Safe: Requires improvementResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. December 2020Inspected but not rated
    Safe: Inspected but not rated
  4. October 2018Outstanding
    Safe: GoodEffective: OutstandingCaring: GoodResponsive: OutstandingWell-led: Outstanding
  5. May 2021

    Registered with the Care Quality Commission on 6 May 2021.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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