CQC report explained · a residential care home, run by Mayflower Care Homes

Hillgrove Residential Home

79 Eleanor Road, Prenton, CH43 7QW

Requires improvementpublished 2 December 2025, 8 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC published its most recent report on Hillgrove Residential Home on 14 April 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Hillgrove Residential Home

4 rated inspections over 5 years: the service has held its Requires improvement rating throughout.

April 2022Requires improvementcurrent rating
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
April 2021Inspected but not rated
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
February 2019Goodup from Requires improvement
Safe: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
January 2018Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
December 2016Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
December 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
September 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2011
Registered with the Care Quality Commission on 13 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in care How PrimeCarers works

Nearby