CQC report explained · a residential care home, run by Consensus Support Services

78 Polwell Lane

Barton Seagrave, Kettering, NN15 6UB

Goodpublished 17 March 2018, 8 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Outstanding; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on 78 Polwell Lane on 17 March 2018. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of 78 Polwell Lane

2 rated inspections over 2 years: the service has held its Good rating throughout.

March 2018Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good
We are reading this report · the original is on cqc.org.uk
January 2016Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
February 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
March 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2011
Registered with the Care Quality Commission on 27 October 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Consensus Support Services Limited

58 other services on the CQC register. A pattern across a group tells you more than one report.