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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

252 services in Yorkshire and The Humber

White Rose House

Holmfirth, HD9
Requires improvement
ResidentialDementia
Rated 7 months agocare home

Whitwood Hall

Castleford, WF10
Requires improvement
Residential
Rated 4 years agocare home

Willow Court

Mirfield, WF14
Requires improvement
Nursing
Rated 4 years agocare home

Wilton House

Rotherham, S61
Requires improvement
ResidentialDementia
Rated 7 months agocare home

Windsor Court

Goole, DN14
Requires improvement
NursingDementia
Rated 5 years agocare home

Wood Hill Grange

Sheffield, S4
Requires improvement
NursingDementia
Rated 12 months agocare home

Woodlands Care Home

Driffield, YO25
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Yearsley Villa

York, YO31
Requires improvement
Residential
Rated 2 months agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

Or hire a private carer instead

PrimeCarers introduces you to self-employed carers near you. You read their profiles, talk to them and choose who comes into your home. Interviewed, ID and DBS checked, from about £20 an hour, with no agency in between.