CQC report explained · a residential care home, run by Lifeways Community Care

Whitwood Hall

Whitwood Lane, Castleford, WF10 5QD

Requires improvementpublished 16 October 2021, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Requires improvement; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Whitwood Hall on 16 October 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Whitwood Hall

4 rated inspections over 6 years: the service has held its Requires improvement rating throughout.

October 2021Requires improvementcurrent ratingdown from Outstanding
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
March 2019Outstandingup from Good
Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Outstanding
We are reading this report · the original is on cqc.org.uk
July 2016Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
May 2015Requires improvement
Safe: Requires improvementEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
September 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
September 2012
Registered with the Care Quality Commission on 10 September 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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