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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

184 services in South West

Trewithen

Camborne, TR14
Requires improvement
Residential
Rated 3 years agocare home

Two Trees

Plymouth, PL3
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Upton Cottage

Clevedon, BS21
Requires improvement
Residential
Rated 13 months agocare home

Venville House

Yelverton, PL20
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Waterloo House

Plymouth, PL1
Requires improvement
Residential
Rated 11 months agocare home

Watermoor House

Cirencester, GL7
Requires improvement
ResidentialDementia
Rated 3 months agocare home

Westbury Lodge

Westbury, BA13
Requires improvement
ResidentialDementia
Rated 8 months agocare home

Westgreen House

Wotton-under-Edge, GL12
Requires improvement
NursingDementia
Rated 4 years agocare home

Westmead

Braunton, EX33
Requires improvement
ResidentialDementia
Rated 4 years agocare home

Woodland Court

Torquay, TQ2
Requires improvement
Nursing
Rated 2 years agoReport explained

Woodland Park

Torquay, TQ1
Requires improvement
Nursing
Rated 3 years agocare home

Woodlands Farmhouse

Taunton, TA3
Requires improvement
ResidentialDementia
Rated 3 years agocare home

Wyndham House

Minehead, TA24
Requires improvement
ResidentialDementia
Rated 19 months agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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About live-in careHow PrimeCarers works