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CQC report explained · a nursing home, run by Pearl Jackson

Woodland Court

56 Marldon Road, Shiphay, Torquay, TQ2 7EJ

Requires improvementpublished 6 September 2023, 2 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Woodland Court on 6 September 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Woodland Court

3 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. September 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. December 2017Goodstayed Good
    Safe: GoodCaring: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. December 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. March 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. January 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. May 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. March 2011

    Registered with the Care Quality Commission on 23 March 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Woodland Healthcare Limited

5 other services on the CQC register. A pattern across a group tells you more than one report.

Garden House

Torquay, TQ1
Good
ResidentialDementia
Rated 7 years agocare home

Mr 'C's

Torquay, TQ2
Good
NursingDementia
Rated 4 years agocare home

Sunnymede

Bristol, BS31
Good
Nursing
Rated 2 months agocare home

Woodland Park

Torquay, TQ1
Requires improvement
Nursing
Rated 3 years agocare home
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