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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

449 services in South East

Stanwell Rest Home

Southampton, SO15
Requires improvement
ResidentialDementia
Rated 3 years agocare home

St Brelades

Herne Bay, CT6
Requires improvement
ResidentialDementia
Rated 3 years agocare home

St Elmo Care Home

Ringwood, BH24
Requires improvement
ResidentialDementia
Rated 3 years agocare home

St. Helens House

Sheerness, ME12
Requires improvement
ResidentialDementia
Rated 3 years agocare home

St James House

Dartford, DA1
Requires improvement
Residential
Rated 3 years agocare home

St James Mews

Dartford, DA1
Requires improvement
Residential
Rated 3 years agocare home

St Mark's Care Home

Maidenhead, SL6
Requires improvement
NursingDementia
Rated 7 months agocare home

St Michaels Rest Home

Bexhill-on-Sea, TN39
Requires improvement
ResidentialDementia
Rated 3 years agocare home

St Rita's Care Home

Burgess Hill, RH15
Requires improvement
NursingDementia
Rated 3 years agocare home

Surrey Heights

Godalming, GU8
Requires improvement
ResidentialDementia
Rated 13 months agocare home

Swan House

Buckingham, MK18
Requires improvement
ResidentialDementia
Rated 4 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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About live-in careHow PrimeCarers works