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CQC report explained · a residential care home, run by CHD Living

Surrey Heights

Brook Road, Wormley, Godalming, GU8 5UA

Requires improvementpublished 14 July 2025, 13 months ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The report

We have not explained this report yet

The CQC published its most recent report on Surrey Heights on 8 December 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Surrey Heights

5 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

  1. December 2022Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. January 2021Inspected but not rated
    Safe: Inspected but not rated
  3. August 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. July 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  5. August 2016Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  6. December 2015Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  7. August 2021

    Registered with the Care Quality Commission on 9 August 2021.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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