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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Agincare

Swan House

High Street,, Winslow, Buckingham, MK18 3DR

Requires improvementpublished 21 October 2021, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Swan House. That is usual for a newly registered service.

The story over the years

Every inspection of Swan House

5 rated inspections over 5 years: the service has held its Requires improvement rating throughout.

  1. October 2021Requires improvementcurrent ratingup from Inadequate
    Safe: GoodEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Requires improvement
  2. January 2021Inadequatedown from Requires improvement
    Safe: InadequateWell-led: Inadequate
  3. December 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  4. August 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  5. March 2017Requires improvement
    Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  6. October 2025

    Registered with the Care Quality Commission on 14 October 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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