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CQC ExplainedEvery inspection report, in plain English

CQC rating

Rated Requires improvement

2,265 services in England are currently rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The service was told what to put right. The report matters here: some Requires improvement ratings are about records and management, others are about people being at risk.

All servicesCare homesHome care agenciesOutstandingGoodInadequate
Region:AllEast MidlandsEast of EnglandLondonNorth EastNorth WestSouth EastSouth WestWest MidlandsYorkshire and The Humber

283 services in East of England

The Grove -6

Bedford, MK45
Requires improvement
Residential
Rated 6 years agocare home

The Hollies

Westcliff-on-Sea, SS0
Requires improvement
ResidentialDementia
Rated 3 years agocare home

The Laurels

Lowestoft, NR32
Requires improvement
Residential
Rated 7 months agocare home

The Limes

Norwich, NR6
Requires improvement
ResidentialDementia
Rated 3 years agocare home

The Lodge

Ipswich, IP8
Requires improvement
ResidentialDementia
Rated 5 months agocare home

The Marbrook Centre

St Neots, PE19
Requires improvement
NursingDementia
Rated 7 months agocare home

The Mead

Borehamwood, WD6
Requires improvement
ResidentialDementia
Rated 2 months agocare home

The Mill House

Norwich, NR12
Requires improvement
NursingDementia
Rated 13 months agocare home

The Orchards

Ely, CB6
Requires improvement
ResidentialDementia
Rated 8 months agocare home

The Radley Care Home

Borehamwood, WD6
Requires improvement
ResidentialDementia
Rated 3 years agocare home

The Willows

Attleborough, NR17
Requires improvement
Residential
Rated 16 months agocare home

Thorpedale

Chorleywood, WD3
Requires improvement
Residential
Rated 3 years agocare home

Townsend Manor

Ely, CB7
Requires improvement
NursingDementia
Rated 4 months agocare home

Parkview

Watford, WD24
Requires improvement
Residential
Rated 7 months agocare home

Valmark House

Colchester, CO4
Requires improvement
Residential
Rated 2 years agoReport explained

Walnut House

Dereham, NR20
Requires improvement
Residential
Rated 3 years agocare home

Walsham Grange

North Walsham, NR28
Requires improvement
ResidentialDementia
Rated 3 years agocare home
Reading a rating

What Requires improvement means for your family

Requires improvement covers a wide range. At one end, a home with kind staff whose paperwork was not kept up. At the other, a service where risks to people were not managed and inspectors found a breach of the regulations.

The overall rating usually follows the Safe and Well-led questions, so those are the ones to read. Our explanation on each page shows all five question ratings and what inspectors said about each, and lists any breaches.

A Requires improvement rating that is two or three years old under a manager who has since left tells you little. A recent one is worth a direct conversation with the manager about what has changed.

Another option

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