CQC report explained · a residential care home, run by MAPS Properties

Walsham Grange

81 Bacton Road, North Walsham, NR28 0DN

Requires improvementpublished 21 July 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Requires improvement; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Walsham Grange on 21 July 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Walsham Grange

8 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

July 2023Requires improvementcurrent ratingstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
June 2022Requires improvement
Safe: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
January 2021Inspected but not rated
Safe: Inspected but not rated
Read this report on cqc.org.uk
October 2019Inadequatedown from Good
Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
November 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
May 2017Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
November 2016Requires improvementstayed Requires improvement
Well-led: Inadequate
Read this report on cqc.org.uk
June 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
August 2015Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
July 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2013
Registered with the Care Quality Commission on 13 May 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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