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CQC report explained · a residential care home, run by Choice Care Group

Wey View

Byfleet Road, New Haw, Addlestone, KT15 3JZ

Requires improvementpublished 22 December 2022, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Wey View on 22 December 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Wey View

6 rated inspections over 6 years: the service has slipped, from Good to Requires improvement.

  1. December 2022Requires improvementcurrent ratingdown from Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. October 2020Goodup from Requires improvement
    Safe: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. April 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. August 2018Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. May 2017Goodstayed Good
    Effective: Good

    Read this report on cqc.org.uk

  6. November 2016Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  7. November 2015

    Registered with the Care Quality Commission on 27 November 2015.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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